Delivery

Delivery Policy

All orders are shipped from the UK within 24 hours (Mon-Fri)

 

If you choose Royal Mail Tracked UK or Express International delivery you will be emailed your tracking details once the items are with the carrier (Royal Mail/UPS).

Please note that International Economy shipping orders are not tracked. 

 

United Kingdom

  • Free shipping over £55
  • £2.95 (untracked 1-3 days)  
  • £3.95 (tracked 1-3 days) 

USA & Canada

  • $14.50 USD (tracked 5-7 business days)

Europe 

  • €9.50 (tracked 2-6 business days)

Rest of the World

  • Tracked $18 USD (tracked 7-10 business days)

     

    International Shipping:

    Please note that international buyers are responsible for any import duties and taxes (see below for more details) and that values may differ slightly due to currency changes.

     

    Delays

    Due to the nature of international shipping delays are occasionally known to happen if a parcel is held at customs. We kindly ask you to be patient if your parcel is delayed. Please contact us at info@atomstoastronauts.com if the delay is longer than two weeks.

     

     

    Import Duties & Taxes

    Import duties, taxes and potentially courier handling fees for international shipments may be liable to be paid upon arrival in the destination country. This varies by country and Atoms to Astronauts encourage you to be aware of these potential costs before placing an order with us. 

     

    Please contact us at info@atomstoastronauts.com should you wish to receive a more precise quote for import taxes and duties and we will research it for you.

     

    If you refuse to pay any additional charges upon arrival at your destination country, the goods will be returned to Atoms to Astronauts at the customer's expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.

      

    Delays

    Due to the nature of international shipping delays are occasionally known to happen if a parcel is held at customs. We kindly ask you to be patient if your parcel is delayed. Please contact us at info@atomstoastronauts.com if the delay is longer than two weeks.

     

    Packaging:

    All our paper packaging is sourced from sustainable sources such as FSC certified forests. All packaging including tape and box filler is fully recyclable (the packing peanuts are made of starch and can be treated as food waste) with the exception of the customs declaration plastic envelope for international orders.